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Tired of disconnect between I.T. Support and your own website needs right now? You WON'T have that here! A super responsive, communicative, and capable group. I usually hear back within minutes that they are on whatever I need! Whatever problem I need the to solve is taken care of quickly. I especially recommend these guys as Magento experts. Thanks, IWD, for taking good care of us! |
Fantastic customer service. Always helpful and available to answer questions big and small. We have only been working with IWD for a short time but are very glad that we are! |
incredible customer service. I purchased as well as downloaded some of their extensions. I had some issues (caused by me) and they were right on top of helping me get my site running. constant communication with me every step of the way made me EXTREMELY comfortable throughout the process. HIGHLY recommended |
I love the support. I have been using this extension for 2 years now and always getting it with extended upgrades. The support is fantastic, and when Magento has their security patches, IWD notifies customers of changes/updates. Good company to work with. |
For starters, I can't tell how much it means to me (and my clients) that when I call the team at IWD Agency, an American answers the phone. Communication and professionalism is the key to e-commerce today and they've knocked it out of the park. The other experience that I appreciate is that not every interaction is a sales pitch. IWD takes the approach of support and follow up. Their design was solid with a 'solutions based approach' and the end product was timely and superb. I've already started to brain-storm on another project with IWD Agency based off of this experience. |
Great company to work with. The app worked as expected and their customer service during our setup process was quick and responsive. Will definitely use IWD again!