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Christopher was great in solving my problem of getting on OKB as it was due to a browser incompatibility. He was able to come in a timely manner. I love your company and you are always so helpful. Marian |
I have learned that I can depend upon the service from Quick Connect to handle any hardware issues as well as software glitches and any needed updates. The answering service is swift in getting me connected with someone who can help on the phone, via remote, or with on-site services. Dependable, capable, and courteous service. |
WOW! Quick Connect Computer Services is the place to go if you have any problems with your laptop. Thanks to Gene for the help, and suggestions regarding the issue I had with my MacBook Air. I really appreciate the way you explained what was going on in layman's terms. Other computer services business mostly talk over my head and I end up not knowing what to do. Thanks again |
Stopped in because my email stopped syncing in outlook with my GMAIL account. In 5 mins at the counter, Christopher had my email syncing again after GMAIL disabled access from third party applications. Wow! The techs at Quick Connect are awesome! Especially Matthew, but more importantly Christopher! |
Went there for a cord and a quote on some work. They had what I needed, and provided me with fast and friendly service. Great place. |
Built a super fast new computer with some friends but was encountering constant blue screens of death. I took it to another computer repair store first and they re-installed windows and sent me on my way. The BSODs came back, and then they thought it was a driver problem and "fixed it" and sent me on my way. When the BSODs returned a 3rd time, I decided to try Quick Connect instead. The guys at quick connect were so great to work with. The BSOD issue was really hard to figure out and pin down- but they did extensive testing and initially believed it to be my processor. We replaced that but unfortunately the BSODs returned. I called them up and they took it back right away and didn't charge me more. They finally concluded that it was a bad motherboard, which is an extremely difficult problem to find and prove. It was quite a process but I'm thankful for their thoroughness and honesty. That was over a month ago now and I'm happy to report that my computer is running like the dream computer my friends and I wanted it to be with no BSODs since. I give them 5 stars not just because of their knowledge and expertise that fixed a complex problem, but also because of the outstanding customer service along the way. Thanks quick connect! |
Excellent customer service. I am so glad I found this place! I have been carrying around a CD with my wedding photos on it for years and trying to find a place that would help me transfer the files over to a jump drive. Kris was so accommodating with my request over the phone, and when I met with Gene in the Lincoln store he answered all of my questions and called me the next day when my jump drive was ready. Very organized and professional business - I feel very confident they would be able to handle any PC issue I may have in the future. Thank you, Quick Connect! |
Andrew, thanks for saving me from my lack of computer savvy. I appreciate your kindness and efficiency in getting me back on the road to functionality. You and the team are great!! Mary Simmons |
Had a little trouble in the beginning with the whole process but the owner Chris really worked with my wife and I to help everything go as smoothly as possible. I really appreciate the time he took to help us understand everything and how open and honest he was. He definitely went above and beyond to earn our business and we will definitely be back again whenever we have computer problems. |
I was in a panic situation...the report I was preparing had disappeared off my computer screen and I couldn't be sure my external backup was functioning correctly. I hauled off to the Lincoln Quick Connect office where they set aside other business to find and retrieve my report. They couldn't have been more accommodating, helpful and reassuring. Great people, exceptional service