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I was very pleased with my first visit to Winston Dental Group. This staff was courteous,friendly and professional. I was well informed about my upcoming treatment plan and Dr. Jackson took the time to make sure I was comfortable with the future treatments by answering all my questions and concerns. Not to mention the prices are affordable.. You can’t go wrong if you choose WDG they care about your needs and providing you with top of the line products to give you your smile and confidence back... |
My last visit at your facility was a disaster. I came for a teeth cleaning but the technician was so rude and unprofessional that I had to leave. I spoke with the individual at the front desk that stated he was the supervisor but was not alarmed what so ever to what trauma I had been put through. |
They worked well with me with getting me in quick for a tooth ache that was bothering me really bad. I work with Dr. Jay and Ruby and they were both great with getting me the relief of pain that I needed. I would recommend them to everyone. |
I highly recommend this place ! Very courteous and professional! |
The front desk receptionists were polite, quick, and patient at the same time. The Dental Hygenist was great as well as the dental assistant. The office was clean. It was pleasant. |
Extremely friendly practice; dentists, hygienists, business admin all included. Also they have done a great job cleaning my dirty teeth. They even gave me a Maryland bridge (because that’s what I asked for against their advice) on my missing tooth which most dentists don’t do anymore because it’s outdated, and it is still holding strong years later. |
FRIENDLY DENTAL IS INDEED NOT ONLY FRIENDLY, BUT PROFESSIONAL, PATIENT, COMPASSIONATE, COURTEOUS, AND PERSONABLE. DR. BOYD AND HEIDI ARE THE ULTIMATE PROFESSIONALS!!! FOR HER PART, DR. BOYD EXPLAINED EVERYTHING TO ME CLEARLY AND IN SUFFICIENT DETAIL, INCLUDING HER TREATMENT PLAN RECOMMENDATIONS. THANK YOU, DR. BOYD! HEIDI IS AN OUTSTANDING DENTAL HYGIENIST. THE CLEANING WAS PAINLESS AND SHE PROVIDED ME WITH MANY HELPFUL TIPS AND DETAILED INSTRUCTION ON PROPER BRUSHING AND FLOSSING TECHNIQUES THAT MY PREVIOUS DENTIST'S STAFF NEGLECTED. THE FRONT OFFICE STAFF ALSO DESERVES HIGH PRAISE FOR THE CARE AND COMPASSION THEY PROVIDE TO THE MANY PATIENTS SERVED BY FRIENDLY DENTAL. FIVE STARS TO ALL!! |
Last visit, I was struggling from depression and my lack of self-care was evident in my teeth/gums. My hygienist, who obviously had no idea what was going on with me, told me point blank that if I don't take better care of myself, I was going to eventually lose my teeth. I was already starting to at least acknowledge that I was in a bad place and I wanted to be upset with her, but she was right. She gave me an attainable goal and I have been working at it ever since. This visit this week was affirming, she helped point out areas (with a mirror) that I could focus a little more on now that I have a good baseline, and she and my dentist repaired an old filling that had been causing me some trouble. |
I am so happy I transferred from another office. The service at the University office is superb! They explained things in laymen’s terms and didn’t JUST clean my teeth and take my money. Customer service was great and I look forward to continuing my relationship here for a brighter and healthier smile. |
The staff is always very friendly. I love & adore Dr. Moody, & her assistant, they took great care of me for dental work I had done last fall. I highly recommend this dental practice. |
The hygienist that cleaned my teeth also cleaned them at the Rivergate location & she is so rough on my gums & jams the floss in between my teeth & it hurts. I get i had a little tarter build up (6 months between visits is standard) but it seems like she takes it out on you for not flossing as well as you should. I won't be coming back to Family Dental. |
The staff is very professional, polite, explains what they are doing and I learned something new. |
Everything was excellent! |
I am so relaxed whenever I am at Friendly Dentist, the front desk staff greets me as if I am there only paient, the dental staff do everything to make me so comfortable, the last time I almost feel asleep because I was so relaxed. |
I normally have 0 complaints with this place. They've been my office of choice since I've moved to Charlotte in 2013. Everyone there is extremely friendly and comforting. I decided to get braces earlier this year and the process has been great so far, no major pain or any complications. Well Friday I finally got my bottom row braces, and although the orthodontist was great per usual, the assistant who put them on was WAYYY too rough. The uv ray wand thing she used to bond the metal to my teeth was held against my gums so hard she burned me several times..I made noises of discomfort and she basically ignored them. The last step resulted in her actually burning my lip. I left with a boil the size of a pea on my lip that day. When I tried to explain to the people upfront what happened they basically dismissed my claims and said "Well we've never seen this happen before" upsetting me more because it seemed as if they were accusing me of lying. I didn't come there with anything on my lip but as of right now 4 days later I have a large black mark on my lip from the burn. All in all, they're receiving 3 stars only bc this was my first negative incident with them. But that last appt was easily 0 stars |
The only word I can think of would be GREAT! |
The most prompt medical office I have ever gone to. Awesome dental team! |
I have always been treated wonderfully at this clinic. Yesterday they even got me in early, which I very much appreciated. |
The dentist visit was great! Everyone was nice! I love the fact that we was in and out! |
Friendly dental staff are always pleasant and ensures patients are comfortable. I always leave with a smile! |
I have been going to Friendly dental for a couple years now and have always had the best experience. They are fast and friendly. I feel like I can trust them. This past visit, I was seen by Lindsay (from Indian trail office), the best hygienist I've ever had. She was very professional, yet personable, and knowledgeable. |
The staff are very kind, helpful and professional. Thorough explanation of procedures and prices are provided. Great experience thus far. |
Thank you for Always taking very good care of me. I tell everyone how fortunate I was in being able to connect with this company. |
Excellent cleaning by Cynthia. Staff very friendly and caring. |
Always a great experience here. Quick and efficient. The assistant helping me was so kind! |
This was an emergency visit on the Friday before Memorial Day. The staff fit me in without an appointment. They explained the options clearly and allowed me to make a decision. Well pleased with the visit. |
It is really friendly! I have never had a bad experience! Always a beautiful smile from everyone! Always courteous and I always get answers to my questions! |
The whole staff is absolutely amazing! They have been very professional and they are very friendly. 100% recommend. |
Great and personable staff |
This is a great ortho team!! They are very good with helping my son understand his oral health with braces. I appreciate them being kind and caring with him. You can definitely tell they care about their patients! |
Friendly Dental is awesome, from when I 1st walk in there the customer service was greeted with a smile and service was excellent. |
My first visit to Friendly Dental exceeded my expectations. I followed my former dentist, Dr. Salone there. Thank you to all who made my visit a great one!!! |
everyone was friendly & explained everything to me |
Very professional and courteous. Things well explained |
It's a shame I don't recall the name of the first girl who helped me. She was black, wore glasses, and I can't remember if she had her hair in braids or twists mid- length. She was awesome! Very sweet, supportive, and an accommodating young lady. I can't stress that enough. |
I was given a appointment on the day of contact. I was pleased with the through examination on my first visit. All rny concerns were addressed using research gathered from my Dentist in Wilmington. |
Staff was very friendly and professional. |
i love my dentist. She is absolutely pain free and effective |
awesome service and smiles |
I was truly blessed to find Friendly Dentist. Everyone was so polite, so friendly, and so professional. I felt so very comfortable. I would like to THANK everyone that waited on me and explain to me in detail what I needed to have done. GOD BLESS U ALL!🙏🏿 |
I love coming here. The name match the service. |
Everyone was wonderful to deal with at the office. Everything was explained to me as we went along and I felt very comfortable. I didn't feel rushed to make decisions and my budget was considered when I was making these decisions. |
I have been to several clinics for treatments in the past and came to the conclusion that Friendly Dental Clinic has state of the art customer service and patient oriented. I felt at home during my first visit at Friendly Dental Clinic. |
I'm so glad that I found you, to be my dentist, thought I would never find a more caring and understand place to go to. You really try to help a person . Thank you. |
The staff is amazing to me!! |
Friendly Dental of University was outstanding. Being that it was my first time I thought it was going to take forever, it didn’t at all. The front desk worker was very helpful and the back staff was great as well. My total experience was good. |
Great office and wonderful staff |
I would heavily recommend to family and friends.A++ |
Great Staff an Coustomer Service!! |
Staff was friendly but dentist rushed, was rude, and didn't help me to identify the issues and pain I came in for. I will be looking for another dentist who takes the time to better explain my options. |
Staff was awesome. I have extreme dental anxiety and they did everything they could to help me relax. They took time to explain my dental plan. Very highly recommended. |
I was given a referral for this dentist and I was able to stop in without an appointment that same day to get help with a tooth extraction. They verified my insurance, gave me a quote and there were no financial surprises. Great job!!! Thank you! |
My visit was great and i would recommend others to visit there. |
Great service, professionalism, and attention to detail. |
I was very pleased with the way I was treated at friendly Dental. I haven't had dental insurance in years so they didn't have an easy task with me. They didn't embarrass me and explained everything I would go through. |
Very professional and gentle. The staff is very accommodating and the office is very stunning and clean |
Friendly Dental gives great, prompt and professional service. My son had an incident on the playground at school that required prompt attention. Our usual location didn't have availability but referred me to their Galleria office. They took us right away. Thank you Friendly Dental. |
Friendly office, back up the name. |
Friendly dental is kind and friendly. |
The complete staff including Dentist were all professional, patient and friendly. Very comfortable setting. This was my first visit but not my last. |
Great experience! Very nice staff, very caring, front desk associate was very sweet and kind!!! Best dental office I've been to. |
Best dentist office I've ever been to. The staff is awesome, the dentist are amazing, and everyone is always cheerful and welcoming. They don't mind helping patients and their attitudes are outstanding. |
I have 2 tiny cavities and was shocked that you would charge $150 each to fix. We are on a fixed income. I can afford $100 for both small cavities to be filled. Please let me know if you can fill these 2 cavaties for a total of $100. |
From the moment you walk through the door you are greeted with warm and pleasant smiles from Phe (Spelling) and Sally. I'm a new patient and they explained the discount program to me and answer whatever questions that you may have. I've had my initial x-rays and today a thorough cleaning. I've had an irrational fear of going to the dentist and all of my issues are easily resolved by the professionalism with every dentist and associate at the practice. |
Emily was so awesome!!! If we come back it will be for here services. She takes care of her patients and love the way she is super careful when she is working with you. Making sure you are comfortable and feeling relax. |
I haven't been to the dentist in years because I really hate it but you guys made me feel at home comfortable |
Communicates with understanding what needs to be done |
Great service. Everyone was nice and very professional. Really helped to put my fear of the dentist at ease. |
I love it everyone is so nice and most of all they take good care of me |
I was left sitting in room for over 30 minutes before the hygienist showed up. She said we are short staff today. Why didn't you tell me that up front. Then after cleaning dentist came in and all of a sudden I have 6 cavities. Haven't had a cavity in over 40 years and all of a sudden I have 6. Didn't even do X-rays to verify. |
All of the staff was super friendly and very easy to talk with. Everybody was straight forward with what my needs were and they didn't try to sale me expensive items or procedures. Very pleased with my first visit and look forward to my next. |
I saw a new dentist during my appointment and she did not introduce herself. |
For years I have looked for a dentist office who actually cares about their patients, well I have found an amazing office!!! From my 6- year old to my husband and I we all love Friendly Dental!!! The staff there go above and beyond to make you feel comfortable and important. A big thank you to Joe who always had a big smile on his face to welcome us and guide us through the process!!! I highly recommend this office to everyone, if you are looking, look no further! |
Came in for a cleaning (by appointment) and teeth were not cleaned. Not even a brush in sight. All they did was take X-rays and look at my teeth. Now I have to take more time to come back AGAIN to actually clean my teeth. VERY INCONVENIENT. Employees werent explaining what they were doing and why. I need to know what you're putting in my mouth and why. Employees are very friendly though. Pushy to get me back ASAP to do the filling. I'm not ready to do them yet, don't rush me. Location is close to my home. Staff is friendly. Clean facility. |
I was absolutely please with my service at this location an looking forward to completing my treatments here. Ryan an his staff was very professional at explaining any concerns you may have. |
The experience was over the top fantastic! I honestly felt like the staff there cared! Compared to my last dentist y'all are amazing! Fantastic work, Environment, Staff, and time! Y'all really put the "Friendly" in "Friendly Dental! 1 Billion Stars out of ten! |
I came in with a bad tooth that needed to be pulled and I had talked to dr Salone about what was going on. She took X-rays of the tooth looked at it and new it needed to come right on out! She was very gentle and very informative on what was going to happen and everything she was going to do. Honestly one of the best experiences I've had when going to the dentist. |
Your service is exceptional. The name fits perfectly. Had to change office but same service quality |
My over visit was so wonderful and the staff was so wonderful Over all a great !great ! visit and great staff ofpeople keep up the good work |
The BEST office I've been to thus far! The atmosphere and the employee's are awesome! They're understanding, efficient, and most of all FRIENDLY! :) |
GREAT VISIT AT FRIENDLY DENTAL! |
The front desk staff made a true great first impression. |
I had a wonderful experience with them. Very professional and friendly. |
Very professional staff! I highly recommend this place to my friends and family. |
I had an excellent experience - I have always dreaded going to have my teeth cleaned (So much that I did not go for like 5 years!) but Victoria Kovtun is an excellent hygienist who thoroughly cleans while keeping the cleaning experience comfortable! Thank you |
Staff was all attentive and helpful from the time I entered the office. Hygienist and dentist alike seem well trained and had excellent bedside manner. Very focused on keeping equipment sterilized, as everything was wiped down as soon as it was used. |
Everyone and everything went great,no complaints except the Oral Surgeon office was surpose to call me today with some info on my next Step, haven't heard anything from them,disappointed because I'm excited to get started 👏 |
I enjoy the flexibility your office offers when scheduling and making a mother with 3 small children welcome in your office. As I do understand why we see a different dentist every time we come in for an appointment, please always be selective when hiring a temporary dentist. |
The entire experience was excellent. My dental hygienist was great. She was very informative as she went about her work. |
Friendly, professional and caring staff |
Friendly Dental of University is an excellent place to visit for your dental needs! |
The staff at Friendly Dental were AMAZING!!!!!! Dr. Sloan was the best dentist that I've encounter. She was professional and just a joy to be around. I had 3 extractions and I didn't feel a thing!!!! I would and have recommending Friendly Dental to my entire family!!!! |
My dental hygienist was awesome!!! |
Thank you for doing a good job and work with me on finance. Melissa Macdougall |
I always enjoy coming to Friendly dental. Its convenient, quick and of course friendly. My only suggestion would be for the office staff to get there on time, its not a good look when your patients are there before you are. I wasn't really greeted yet asked if i had an appointnent, umm no late office person im sitting here waiting on you for my health! Lol |
The worst office I have ever been to. I Will Never Come Again. |
It was a really great experience, I felt really well taken care of! |
I was treated with respect and kindness,the entire staff was awesome. The dentist was carrying and gentle.They are relaxing and fun to be around,so love that. |
The staff is extremely nice and pleasant. |
Comforting and warm. The staff was very pleasant and accommodating at the last minute. Explained every step and I left willing to come back. |
I loved it there their very friendly and quick i had two teeth pulled with in 10 mins and barly have any pain! |
I felt so welcome there. Very good staff & comfortable atmosphere even though I'm not a fan of going to Dentist. Very clean and tidy |
Their name says it all and thats just what you will get. My first time was on saturday the 28th and I love them all..If I dint atay so far I would make them my dental home.. |
It's been a long time since I've been to a practice this fine. The atmosphere was great. The employees are professional and friendly. The Dentists are phenonmenol. |
Really nice & pleasant visit, great welcoming to awesome care, will recommend it anytime,,, |
While I was given a regiment to follow for the first week post op, I would like to know when I could continue a normal diet and if I could have a follow up to make sure I am healing correctly. The visit overall was very good and there was minimal pain. The Dr who completed my procedure was polite and knowledgable. He let me know how much longer for each tooth and for that I thank you. |
I had a front tooth crown that was loose, about to fall off. He told me he could not put it back in temporarily and it fell out that night. It was extemely traumatizing for me. Thank God, I was able to go to a different office that did and it's just fine a week later. So I won't be going back. |
Appreciate the friendly, understanding staff. |
Everyone was so kind. Made sure I was comfortable at all times. |
Dr.z and Amber were both terrific |
I am not good with names but this dental hygienist and dentist were especially friendly, profesional and kept me from freaking out during the procedure. He's the young African American dentist who's about to get married and she's short = 5'5" or so, like me, also African American, infectious smile. Props to your parents -\ they taught you well! |
It would have been better to have the dentist show me my cavities on the x-ray. |
Dr. Cohen was great, as usual. Definitely the kindest and most thorough dentist I've ever had. Very thankful! |
Katie didn't explain thoroughly about my visit it was a waste if time I was just getting a circulator ion but I needed more then that |
Anything at this time.Thanks, |
The hygienist was wonderful as was the dent |
The building was too cold. |
My visit was very friendly, and I was treated with the upmost care ever!!! |
The team at Monroe was very considerate. They took great care of me when I had to wait to see the dentist. |
Your "front staff" personnel were terrific! Knowledgeable, friendly and caring! This was an unscheduled, emergency visit (GPS took me to the wrong location) but what a blessing that we found YOUR dental practice... I will be returning in 6 months with Christian. Also dental assistant (much more "serious" but showed concern) and the male dentist (didn't get his name) was simply great. Thank you, thank you, thank you! |
que me no hagan esperar mucho tiempo |
Fees for services are somewhat higher for partials |
I enjoyed meeting the dental hygienist (sorry can't remember her name) - she was very thorough, answered my questions and was very professional and friendly. I have enjoyed all of my visits to this facility. The associates there always greet you with smiles and do everything they can to accommodate you with information regarding payment options, etc. I will continue to frequent this particular Friendly Dental because of the people working there -- they make all the difference. Thank you. |
Nice office and friendly and very professional stsfg |
All of the dentists/assistants who worked with me in the back were wonderful! I appreciate their friendliness, consideration and respect towards me. Also, I admire the sophisticated equipment and technology that Is used In treatment. This was only my first visit, but I hope my future visits are the same and better. I really liked Dr. Castillo's treatment and care. Thank you. |
My dental visit was actually pretty good the dentist who cleaned my teeth was very friendly, gental and informative. Also as usual Dr.Marshall was the best, they are one of the reasons why I continue to use Friendly Dental |
The whole staff was wonderful they watch my daughter while I was seen. Very nice staff great experience ever! |
Everyone, I mean everyone was super nice. You came highly recommended to me, and I can see why. You went above and beyond your call of duty. God bless each and beyond everyone of you. Thank you!! |
Phil, from the front desk was amazing. He was welcoming and took the time to recognize my face the next few days that I came in with my name. & I forgot the assistants name, but i had her twice, her son's name is Sebastian and she's hispanic, she's a sweetheart & answered the million questions I had and if I didn't understand she explained it until I did. & Dr.W... i forgot her name as well, but she's hispanic & pregnant with her second child. All she cared about was whether I was comfortable and doing fine during my appointment. Oh! & i can't forget to mention Dr. Hall, the orthodontist, had a great conversation as soon as he found out I was a tarheel! My experience has been amazing, I loved every moment and am so glad I switched dentists. |
i dont like dentist, but i really loved this place. i have already told 3 people about your office |
Everyone was really professional and very kind. Thank you for making me feel very comfortable. I appreciate the care I received from the dental staff and am very pleased with my dental work performed. Thank you for helping me to understand clearly what my dental treatment needs are. :) |
I really appreciated that dr. Gonzalez took the time to explain what was this suited for my kneeds |
Everything was great loveed the experience.. I USE TO NOT LIKE GOING TO THE DENTIST UNTILL I FOUND U GUYS @ friendly dental u guys really stand up to your name thanks,Ms. Earl. |
The visit was great I wouldn't change a thing. Great job guys. |
Excellent job to all staff that made my appointment a great experience. Thanks so much |
So I know who she is whenever she goes into the office she doesn't have the Seney thing they just called her to the back They always treat her nice always making her smile I will always recommend Them friendly dental is the best from what I have seen |
Everyone was very pleasant and professional. The bedside manner was awesome. I was pleased with my service. |
FRIENDLY STAFF, JUST LIKE THE NAME! GREAT EXPLANATION OF INSURANCE COVERAGE AND DENTAL EXAM. HAPPY TO HAVE IT SO EASY AFTER NOT BEING AT THE DENTIST FOR YEARS! |
Very nice extremely caring and listen to all my fears and gave me options around not having this done I didn’t want like root canals. I love them !