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This is just one of what I hope will be many positive reviews of my experience(s) with APMEX. Their selection, customer service and willingness to work individually with their customers stands out in my book. Looking forward to much more business in the future! Thanks APMEX! Oh, and by the way, your branded silver bars are lovely! ;) |
I am a return customer. All of my orders have handled professionally and delivered in a timely manner. I enjoy doing business with APMEX. |
At first I did have a negative experience related to my payment method. I had made a mistake and selected the wrong payment method. Getting that payment method changed and corrected took a little bit of effort, in this case, but to be clear the mistake was mine. After a short delay and after following up with APMEX on the telephone (I spoke with Nick), the problem has been corrected. APMEX also has an active social media presence and they reached out from there to provide additional assistance. I have bumped my review up to 5 stars. APMEX has really reached out and taken care of my problem. They have demonstrated that they value me as a customer. I will continue to purchase precious metals from them. Precious metals are a big part of my retirement plan and also a part of my children's college fund. As such I plan to make purchases periodically into the future. Thank you APMEX- you corrected my problem, took care of me and, and have earned my continued business and loyalty. |
I ordered a fireproof safe after I had a little too much metal in my cabinet. It is 400lbs and not going anywhere, and plenty of room to keep adding to it. Thank you! |
Order was processed expeditiously and was received in a timely fashion. All items were as expected or better. Thank you for a job well done. |
I always get fast delivery and the quality of the items are spectacular. I will continue to make my purchases from APMEX