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Broadly has been a perfect addition to our business. We have greatly increased our online reviews in a short time and it offers a great way to improve and focus on our customer satisfaction and their overall happiness, which is our number one priority. Thanks broadly for making us even better at what we do! |
We have been a customer of Broadly for a few years now. They have been wonderful to work with. They have assisted us in managing our reviews for the business to help us improve our customer service. They also provide us reminders for leads. Thank you for the great service. |
THE best money we’ve spent in our first 8 months of operation. In a short span of time we went from 9 reviews to 34. The chat function is a service that clients really appreciate and compliment in regards to its professionalism. There are other companies that charge you a fortune for what Broadly does. Don’t be fooled. Go with Broadly. So long as they continue this level of service, we’ll never stop using them. |
I manage the Broadly reviews on behalf of my boss, Ray. I love managing this for continued customer relations and thus showing we care about their reviews and how they personally feel about our company. Broadly is very good at staying on top of our company and our customers to ensure this does work and maintains we are responding to all reviews! Broadly is a nice company, so far so good, we are new at this and appreciate their help to gain attention to the public so our company stands out, fairly! |
Broadly is Super helpful! Very patient with me and help guided me along the process! Would recommend them for any up and coming business or even big one as well as they offer many services for getting you viewed! |
Broadly has really help to increase our guest satisfaction. Not only by helping our online reviews, but helping us connect with customers who have had a less then perfect experiences before they go online. Giving us an opportunity to make things right. Thank you Broadly!! |
The great people at Broadly have definitely had positive impact on my business. The services they provide from quick links to leave reviews, logo design, and even website design, are all amazing. But all this wouldn't be possible without the incredible staff they have. They are always are willing to help you with questions you may have and also check in on your business to see if you are satisfied with their services. Definitely will recommend! |
My rep that I’ve been dealing with has been nothing but fantastic for me. Kelly goes above and beyond to give me the easiest and best experience possible. They will check in regularly with you to see how everything is going very easy to get a hold of and if you do call In and they are busy they make every point of getting back to you ASAP. |
From the first day of using Broadly our reviews have poured in. But even better, on the very rare occasion that we get a less than 5 star review, Broadly gives ;the customer the opportunity to complain directly to us so we can take corrective action. I feel assured knowing that my field personnel will be automatically getting reviewed, giving me a way to assess our customer's true satisfaction. Customer service is also great at Broadly. |
We all know how important reviews are to a company. Using Broadly is the best chance of getting reviews. They make it so easy for the client or customer to leave a review that we have seen an amazing increase in the number of reviews we receive. The support received from Broadly is the very best. I highly recommend this to everyone except our competitors.